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Goodbye Mercedes Retail Group
Jun 29, 2016 - 11:19 AM - by daveenty
I have used a Mercedes owned dealership for the last 10 or so years as, rightly or wrongly, I've believed that I get a better service than using a franchised dealer.

However, whilst I was hovering around waiting for my car to be serviced in my local one yesterday, I was told yesterday that they will no longer be owned by Mercedes anymore as they are in the process of being taken over by a company by the name of LSH Auto UK Ltd. This will initially affect the Birmingham and Manchester areas, mine's changing this Friday 01.07.2016, though ultimately Nationwide. I was also told the surmised reason, in that MB want to be known as a manufacturer and not a retail outlet which, to be honest, I'm a bit disappointed in, though apparently nothing will change within the dealerships from a customer perspective. We shall wait and see about this one...

Apparently the parent company of LSH are a Multi National Chinese owned company, who also own Caterpillar amongst others, and already own lots of Mercedes dealerships throughout Asia and the far East, including Australasia. I was told that they have built an AMG Centre outside Sydney Opera House of palatial proportions which, if that trend continues over here, may be a good thing for Brooklands...

The takeover information has just been confirmed in a letter this morning, though it's anyone's guess as to how it will operate. I hate change. ... [Read More]
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