Problem connecting iPod Touch to WiFi - MBClub UK

BTB 500 · 01-01-2010, 08:56 PM

The iPod Touch detects our wireless LAN, strong signal. I go to 'Join', enter the WEP key as "password" then get "unable to join the network" every time.

I know the WEP key is correct as (a) our Wii uses the wireless connection fine, and (b) two of our friends have recently connected their iPhones successfully here using it.

I've tried manually entering the SSID (under "other"), specifically selecting WEP as the security, and then entering the key. Same result.

I've tried entering the letters in the WEP key in both upper and lower case. No difference, so stuck to upper case thereafter.

No IP address is shown, so I don't believe it's connecting to the router at all.

I've Googled this and it seems to be a fairly common problem.

Tried reset of network settings, then all settings. No difference.

Other suggested solutions include:

-turning off wireless security (no thanks)
-changing the key on the router (no thanks)
-changing the wireless channel on the router (possible, but why?)

iPod is running software version 3.1.1

Any advice??

TIA

Will · 01-01-2010, 09:15 PM

Does it connect to other wireless networks okay (eg at a friend's place or Wi-Fi hotspot)?

I think you've covered almost everything else

Will

whitenemesis · 01-01-2010, 09:22 PM

Have you deleted the current instance of the connection, as in, "Forget this Network"? before trying again?

BTB 500 · 01-01-2010, 09:24 PM

Quote:

Originally Posted by Will

Does it connect to other wireless networks okay (eg at a friend's place or Wi-Fi hotspot)?

Not tried it anywhere else. We've actually got two ... they were given to my step-sons by their (over generous!) grandparents. The boys are only 7 and 9 so I don't really want to activate Internet access on them - only doing it because of problems loading stuff via the Apple store when they're connected to the PC.

Both iPods have the same issue btw

BTB 500 · 01-01-2010, 09:26 PM

Quote:

Originally Posted by whitenemesis

Have you deleted the current instance of the connection, as in, "Forget this Network"? before trying again?

It's never connected successfully, so the 'forget' option isn't there. But I've reset all network settings, and then all settings on the iPod ... which I think would have wiped out anything anyway.

whitenemesis · 01-01-2010, 09:31 PM

Were these iPods Xmas presents? You get free phone support for 90days.

w124coupe · 01-01-2010, 10:02 PM

You do know that WEP is poor security? Touch support for WEP is buggy and runs slowly.

If it was me I would swap to WPA/WPA2 security - the problem will go away AND your local network will be far more secure....

What make and model router do you have?

BTB 500 · 01-01-2010, 10:03 PM

They were Xmas presents, but bought a while ago I think. But will follow that up - thanks.

fabes · 01-01-2010, 10:08 PM

Hi

I struggled linking my Touch up in the summer when I got it - I cannot recall the solution, but it was straightforward AND on the Touch, not the router.

Didn't bring it with my whilst here in Devon for New Year, so if no one else posts a solution before Sunday, I will pick it up and see if I can recall what I did to get it on WEP Wifi

Fabes

BTB 500 · 01-01-2010, 10:24 PM

Quote:

Originally Posted by w124coupe

You do know that WEP is poor security? Touch support for WEP is buggy and runs slowly.

If it was me I would swap to WPA/WPA2 security - the problem will go away AND your local network will be far more secure....

What make and model router do you have?

You are a hero.

It's actually running WPA-PSK

The card with the router key printed on it refers to WEP - I completely forgot I changed that when I first installed it. Left the key the same though.

So having typed in the SSID as "other" (rather than selecting off the list of networks), picking WPA, then entering the key - it works

So ... the next question is, I know I can 'forget' the network ... which removes the details. But is there an easier way to lock/protect the WiFi access? And/or are there parental controls to limit what they can see in YouTube etc.?

w124coupe · 01-01-2010, 10:34 PM

Nice one....

Have a look through settings/general/restrictions - new with 3.x.x on the Touch....a bit simplistic but might do what you want!

BTB 500 · 01-01-2010, 10:51 PM

I found the restrictions stuff which is better than nothing ... have blocked access to YouTube and Safari for a start (the main problems). Will have a play with iTunes to see if that can be set up to request an ID and password every time.

Really I'd like to just lock out all network access with a passcode, but that doesn't seem possible.

The 9 year old is into animals/wildlife and got some very interesting results when he recently typed "foxes" into Google Images on the computer

So I've now configured the parental controls that come with Trend Micro Internet Security ... seems to work pretty well. That's the sort of thing that would be handy on the iPod really.

w124coupe · 01-01-2010, 11:05 PM

I hate to think what a search for "into animals and wildlife" would throw up..

The iTunes store is pretty tight via the parental controls and content ratings.

You could block the Touch MAC addresses via the router - some routers offer this filtering on a timed basis - to enforce network "lights out".

BTB 500 · 02-01-2010, 10:55 AM

MAC address blocking isn't a bad idea, but I can't find that function on this router at all (let alone timed). It's a fairly basic box supplied by O2, don't know who actually makes it.

I did use a MAC list on the Belkin router I had before.

01-01-2010, 08:56 PM	#1
BTB 500 Hardcore MB Enthusiast Join Date: Aug 2005 Location: Berkshire Car: '97 R129 SL500, '07 Vito 120 Dualiner Long, '96 Audi A4 TDi 110 SE Avant Posts: 13,505	Problem connecting iPod Touch to WiFi The iPod Touch detects our wireless LAN, strong signal. I go to 'Join', enter the WEP key as "password" then get "unable to join the network" every time. I know the WEP key is correct as (a) our Wii uses the wireless connection fine, and (b) two of our friends have recently connected their iPhones successfully here using it. I've tried manually entering the SSID (under "other"), specifically selecting WEP as the security, and then entering the key. Same result. I've tried entering the letters in the WEP key in both upper and lower case. No difference, so stuck to upper case thereafter. No IP address is shown, so I don't believe it's connecting to the router at all. I've Googled this and it seems to be a fairly common problem. Tried reset of network settings, then all settings. No difference. Other suggested solutions include: -turning off wireless security (no thanks) -changing the key on the router (no thanks) -changing the wireless channel on the router (possible, but why?) iPod is running software version 3.1.1 Any advice?? TIA __________________ . *Bill* click images for gallery pics SL500 - Brilliant Silver, AMG exhaust, AMG split-rims Vito 120 Dualiner Long - Jasper Blue, 204 bhp, 440 Nm, de-badged .

01-01-2010, 10:51 PM	#12
BTB 500 Hardcore MB Enthusiast Threadstarter Join Date: Aug 2005 Location: Berkshire Car: '97 R129 SL500, '07 Vito 120 Dualiner Long, '96 Audi A4 TDi 110 SE Avant Posts: 13,505	I found the restrictions stuff which is better than nothing ... have blocked access to YouTube and Safari for a start (the main problems). Will have a play with iTunes to see if that can be set up to request an ID and password every time. Really I'd like to just lock out all network access with a passcode, but that doesn't seem possible. The 9 year old is into animals/wildlife and got some very interesting results when he recently typed "foxes" into Google Images on the computer So I've now configured the parental controls that come with Trend Micro Internet Security ... seems to work pretty well. That's the sort of thing that would be handy on the iPod really. __________________ . *Bill* click images for gallery pics SL500 - Brilliant Silver, AMG exhaust, AMG split-rims Vito 120 Dualiner Long - Jasper Blue, 204 bhp, 440 Nm, de-badged .

01-01-2010, 09:15 PM	#2
Will Hardcore MB Enthusiast Join Date: Jan 2003 Location: Surrey Car: 2001 CLK55 AMG / 1999 E320T Avantgarde / 1988 190E 2.3-16 Manual / 1988 190E 2.5-16 Manual Posts: 8,617	Does it connect to other wireless networks okay (eg at a friend's place or Wi-Fi hotspot)? I think you've covered almost everything else Will

01-01-2010, 09:22 PM	#3
whitenemesis Hardcore MB Enthusiast Join Date: May 2007 Car: CLS55 AMG '05 Posts: 7,574	Have you deleted the current instance of the connection, as in, "Forget this Network"? before trying again?

01-01-2010, 09:31 PM	#6
whitenemesis Hardcore MB Enthusiast Join Date: May 2007 Car: CLS55 AMG '05 Posts: 7,574	Were these iPods Xmas presents? You get free phone support for 90days.

01-01-2010, 10:02 PM	#7
w124coupe Hardcore MB Enthusiast Join Date: May 2006 Location: Midlands Posts: 902	You do know that WEP is poor security? Touch support for WEP is buggy and runs slowly. If it was me I would swap to WPA/WPA2 security - the problem will go away AND your local network will be far more secure.... What make and model router do you have?

01-01-2010, 10:03 PM	#8
BTB 500 Hardcore MB Enthusiast Threadstarter Join Date: Aug 2005 Location: Berkshire Car: '97 R129 SL500, '07 Vito 120 Dualiner Long, '96 Audi A4 TDi 110 SE Avant Posts: 13,505	They were Xmas presents, but bought a while ago I think. But will follow that up - thanks.

01-01-2010, 10:08 PM	#9
fabes Hardcore MB Enthusiast Join Date: Apr 2007 Location: Southampton Car: c class coupe 220CDI & Zafira Posts: 328	Hi I struggled linking my Touch up in the summer when I got it - I cannot recall the solution, but it was straightforward AND on the Touch, not the router. Didn't bring it with my whilst here in Devon for New Year, so if no one else posts a solution before Sunday, I will pick it up and see if I can recall what I did to get it on WEP Wifi Fabes

01-01-2010, 10:34 PM	#11
w124coupe Hardcore MB Enthusiast Join Date: May 2006 Location: Midlands Posts: 902	Nice one.... Have a look through settings/general/restrictions - new with 3.x.x on the Touch....a bit simplistic but might do what you want!

01-01-2010, 11:05 PM	#13
w124coupe Hardcore MB Enthusiast Join Date: May 2006 Location: Midlands Posts: 902	I hate to think what a search for "into animals and wildlife" would throw up.. The iTunes store is pretty tight via the parental controls and content ratings. You could block the Touch MAC addresses via the router - some routers offer this filtering on a timed basis - to enforce network "lights out".

02-01-2010, 10:55 AM	#14
BTB 500 Hardcore MB Enthusiast Threadstarter Join Date: Aug 2005 Location: Berkshire Car: '97 R129 SL500, '07 Vito 120 Dualiner Long, '96 Audi A4 TDi 110 SE Avant Posts: 13,505	MAC address blocking isn't a bad idea, but I can't find that function on this router at all (let alone timed). It's a fairly basic box supplied by O2, don't know who actually makes it. I did use a MAC list on the Belkin router I had before.

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