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Old 04-02-2015, 09:22 PM   #1
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Dinamica/Artico seats white stain problem

I own a 2013 C Class C250 CDI Estate Sports Plus with Dinamica/Artico interior seats with the red stitching I've had the Car for nearly 12 month now. The car was only 11 month old when I bought it, from early on I noticed little white marks appearing on Dinamica inserts, and its gradually getting worse with the colder weather.

Can anybody help or experiencing the same problem!!!!!
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Old 04-02-2015, 09:32 PM   #2
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There is a thread on here somewhere about it. Apparently lots of noise in the US.
IT's caused by the heated seats iirc.
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Old 04-02-2015, 09:40 PM   #3
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Here
http://www.autoblog.com/2015/01/07/m...-seat-problem/
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Old 05-02-2015, 08:15 AM   #4
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Thanks Ted
I found that thread the other day but it was of no use to me. My car is the W204 facelift version, The marks look like sweat marks, but if I sweated that much I think I'd need to see a doctor lol...
I have a neighbour with a similar version, his car is suffering the same problem too.
We both bought second hand from different Mercedes Dealers.
so we're wondering had the seats been treated with Scotchguard/Stargard etc at
new. So when the cars were valeted prior to us buying them, has the cleaning agents they used to valet our cars reacted with the Scotchguard/Stargard, thus
causing this staining.
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Old 05-02-2015, 08:33 AM   #5
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I have this but only on the midway crease on the passenger seat and is only slight. My car was star guarded by my dealer when new.
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Old 05-02-2015, 12:51 PM   #6
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Cheers Mark
My drivers seat & rear seats are a right state, which lets down the appearance of the car.. I did try steaming the marks out with deionised water, but the stains reappeared.

Have you at any stage had to clean your passenger seat??
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Old 05-02-2015, 01:04 PM   #7
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Mine is another one that had the Star Guard treatment when I bought it. I occasionaly get a light white pattern on the drivers seat. It usually disappears if wiped with a very lightly dampened cloth all over. As I think that maybe dampness has caused the staining, eg getting in with damp clothing, then using a steamer to try to fix the problem may have the opposite effect.
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Old 05-02-2015, 01:07 PM   #8
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My 203 seats were Starguarded and all the seats showed signs of milky blemishes. The dealer took the car back removed and re-applied the treatment and all was fine thereafter
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Old 06-02-2015, 12:30 AM   #9
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Dinamica/Artico interior seats white

Upgraded my wife's car from seat cupra sport 16v GTI (Mint owned for 12 years) to a 62 plate C Class Estate sports Plus (204 , not driven an automatic before absolutely loves the car. The only problem now is the seats.
Yes we had stargard applied to the seats possibly the worst spent 400 ever.

Bought the car April 14 the seats started to show signs of white staining July-August 14, due to family stuff going on we did not take the car to the dealer until 29-11-14, we just turned up one Saturday.

The gentleman running the service desk could not help as Stagard team do not work Saturday, good job the guy that sold use the car was working he took the car for a clean.

we waited 4-5 hours loads of coffee test drove a E Class 250 estate W212, our car was returned cleaned in & out seats looked brand new still damp, I ran a dehumidifier in the car over night to help dry the seats, wife was happy seats back to normal.

the white stains started to come back, sent pictures to the dealer 31-12-14 car was booked in for 6-1-15, dealer supplied a loan car, dealer had the car all day we told the dealer not to re-apply the stargard. Got the car back with clean dry seats wife's happy but not for long.

As I write the stains are back, another call to the dealer, cars still under warranty going to push for new seats with no stargard.

LR62 (1).jpg

LR62 (2).jpg

LR62 (3).jpg
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Old 06-02-2015, 11:40 AM   #10
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Quote:
Originally Posted by martinc65 View Post
Cheers Mark
My drivers seat & rear seats are a right state, which lets down the appearance of the car.. I did try steaming the marks out with deionised water, but the stains reappeared.

Have you at any stage had to clean your passenger seat??
Mine is minimal compared to what your dealing with looking at your pictures. I have wiped mine over with a damp cloth once before and this did clear the markings. I thought they were originally from my wife sitting in car with a wet coat. Dealer gave me star guard as part of deal when purchased car and I always wondered if it had actually been applied as could see no discernable difference. I'm hoping now that it wasn't put in the seats.
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Old 06-02-2015, 05:25 PM   #11
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Thank for the pictures BigE

Your seats are worse than mine mate, but gradually with time my seats will go the same way..
So obviously there is a problem with the material once starguard as been applied, Time to take action, !!!!
My car is booked in for 2year service on Tuesday 10th Feb, I'll see what excuses the Dealer can dig up.. If I get no joy, A direct phonecall to MB UK could be in order..
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Old 08-02-2015, 04:46 PM   #12
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I reported this exact problem to my dealership when it went in for its B service at the back end of last year. I suspect it must be a service bulletin as the are replacing the seat covers FOC. They had to place an order to have them made up, which took a few weeks but they are ready now so I just need to book the car in at the earliest to get it done.

You may also want to check your alloys for pitting - again they are replacing all four of mine FOC.

See my thread here: http://www.mbclub.co.uk/forums/new-m...port-plus.html

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Old 11-02-2015, 09:52 AM   #13
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Thanks EDSTROM76

Quick Update.

I had the car to Mercedes Dealer yesterday for its 2 year B service The dealer had a look at the seats, they didn't agree entirely, however they did take a few photographs which their sending off the MB UK. I should hear some feedback within a week or so..

That was very Interesting as I'm writing this post, The Mercedes Dealer just phoned me, stating that MB UK are aware of similar complaints about the seat staining, They stated the process now is to first have the cars interior valeted by one of their specialists, which is booked for Monday 16th Feb. We then need to leave it for a few months or so, to see if the staining reappears. If it does reappear, they'll move to the next level to solve the problem..

WATCH THIS SPACE!!!!!!!!!!
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Old 11-02-2015, 12:06 PM   #14
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Quote:
Originally Posted by BigE View Post
Upgraded my wife's car from seat cupra sport 16v GTI (Mint owned for 12 years) to a 62 plate C Class Estate sports Plus (204 , not driven an automatic before absolutely loves the car. The only problem now is the seats.
Yes we had stargard applied to the seats possibly the worst spent 400 ever.

Bought the car April 14 the seats started to show signs of white staining July-August 14, due to family stuff going on we did not take the car to the dealer until 29-11-14, we just turned up one Saturday.

The gentleman running the service desk could not help as Stagard team do not work Saturday, good job the guy that sold use the car was working he took the car for a clean.

we waited 4-5 hours loads of coffee test drove a E Class 250 estate W212, our car was returned cleaned in & out seats looked brand new still damp, I ran a dehumidifier in the car over night to help dry the seats, wife was happy seats back to normal.

the white stains started to come back, sent pictures to the dealer 31-12-14 car was booked in for 6-1-15, dealer supplied a loan car, dealer had the car all day we told the dealer not to re-apply the stargard. Got the car back with clean dry seats wife's happy but not for long.

As I write the stains are back, another call to the dealer, cars still under warranty going to push for new seats with no stargard.

Attachment 48638

Attachment 48639

Attachment 48640
Holy Moly!!
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Old 12-02-2015, 08:34 PM   #15
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Dinamica/Artico seats white stain problem

Update, email from the dealer, I quote

"We are talking to the factory about this as they appear to be water marks and we have not had any reported issues with other vehicles with the same interior or with the starguard."

Its very interesting to read your comments, I will keep you all up to date.
*
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