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Old 10-04-2015, 04:11 PM   #31
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That's interesting, Last time I was at the Dealers, I had a quiet chat with the Valet guy, he stated that Mercedes have had that many problem with this Dinamica material, they stop using it.

I'll have to make sure their aware of this adhesive problems before they fit my new covers then.

I'm also wondering if this is causing the seat problem in the New C Class W205 model.
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Old 10-04-2015, 04:45 PM   #32
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Think MB is fully aware of what's going on, there were no fob off's - just straight answers.

I went it armed with the Technical Service Bulletin no. and my de-coded VIN details in case of any flannel - didn't need them.

Apparently, there was some initial speculation about the fire retardant used, then they figured out it was the adhesive coming through the material.
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Old 11-04-2015, 06:21 PM   #33
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Call back from MB Derby today, car booked in for 23rd.
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Old 20-04-2015, 07:50 PM   #34
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Hi all,

I've just ordered the C Coupe and negotiated in free star guarding in the sale so would everyone advise me to ask for it to not be applied to the interior?? or just to not have it applied at all as seems to cause a lot of issues.

I know the Coupe has different seats to the estate and didnt know if they are less prone to the issue or not, has anyone had any experience of this as i have mainly seen people with estates and saloons commenting
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Old 25-04-2015, 02:14 PM   #35
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StarGuard is not the problem, contrary to earlier views.

The issue was the adhesive used by MB, which came through the seat covers and caused the repetitive stains. It is subject to the Service Bulletin referenced previously.

My car came back yesterday with it's replacement seat covers.
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Old 29-04-2015, 09:49 PM   #36
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Dropped car of at Mercedes on 15-4-15, new seat covers being fitted under warranty.
had a 15 plate 400 miles E220 saloon in black.
my wife collected the car on 22-4-15, The back seats have been fitted ok acceptable.
the front seat covers particularly the driver front has not been fitted very well.
the plastic door trims have been damaged when the front seats were removed.
now waiting call from Mercedes to book back in for seat covers to be adjusted & new plastic door trims. see photos
Attached Images
File Type: jpg new seat covers (3).jpg (208.4 KB, 91 views)
File Type: jpg new seat covers (2).jpg (96.6 KB, 90 views)
File Type: jpg new seat covers (1).jpg (220.6 KB, 95 views)
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Old 20-05-2015, 09:12 PM   #37
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Any progress?
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Old 03-06-2015, 11:01 AM   #38
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Any further progress on this?

I too have a 2013 AMG Sport Plus with the same issue on the front passenger seat, only had the car a few weeks (bought as an approved used from MB dealer)

If this is a go-er warranty wise, I'll throw it back at them..
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Old 03-06-2015, 04:53 PM   #39
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I've got a 2013 C Coupe with the same issue, taking it into Merc in Reading on Friday morning for them to have a look, will let you know how I get on.
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Old 04-06-2015, 10:26 AM   #40
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I would get your car's straight back to Mercedes fellows. This is a warranty issue & Mercedes are fully aware of the problem, for which they've issued a service bulletin, apparently the problem is due to the adhesive they used to attach the cover to the seat which reacts to liquids ie Rain & Spills..

I took my car back to Mercedes for the seats valeting twice, and the seats looked great for the first week, but the issue reappeared. So I pushed & pushed the issue with the dealer, finally they took photograph's and sent them to Mercedes UK on the 25th March 15, within a 2hrs of the claim been sent the dealer phoned me, stating Mercedes UK had accepted the warranty claim 100% for the replacement of all 6 covers, 2 drivers,2 Passenger & 2 Rear Seats.

So the car went in on the 14th April for the warranty work to be carried out, and came out the following day, other than a few adjustment once the covers have bedded in for a few months, I cant complain......The Car looks brand new inside...

RESULT......................
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Old 10-06-2015, 03:12 PM   #41
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Another Car gone in here for covers - Dealer was unaware of bulletin, but a quick search on their systems brought it up and hey presto, new covers!!!
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Old 12-06-2015, 12:32 PM   #42
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I took mine into Merc in Reading, the guy was a d!ck to say the least. He said there's no such service bulletin for my car... Does anyone have a reference number for the bulletin which I can use? The guy also told me there's no adhesive in that part of the seat...

attached are the pics of driver & pass. seat.
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File Type: jpg IMG_0650.JPG (111.0 KB, 84 views)
File Type: jpg IMG_0651.JPG (103.0 KB, 72 views)
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Old 12-06-2015, 12:40 PM   #43
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From post #28 above..

LI91.18-P-058808 - Staining on Dinamica Seat Covers in Equipment Packages 611/711/741/901/911/921
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Old 20-06-2015, 11:10 AM   #44
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i took it into MB with the TSB reference - they said they had no record of any such bulletin being noticed - are they just trying to pull a fast one?
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Old 25-06-2015, 07:20 PM   #45
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Quote:
Originally Posted by Shallowhal View Post
I took mine into Merc in Reading, the guy was a d!ck to say the least. He said there's no such service bulletin for my car... Does anyone have a reference number for the bulletin which I can use? The guy also told me there's no adhesive in that part of the seat...

attached are the pics of driver & pass. seat.

Those seats are a real mess Mate, worst I've seen.
If the car is still under warranty, get it back to the dealer, get them to take some pictures and send them off to Mercedes UK with all the necessary paperwork for a response MB UK .. if they won't do anything about it, threaten them your going to speak MB UK about the issue yourself..

Sounds to me they can't be bothered>>
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