Pulling out SL500 cluster

cardiffrob · 11-11-2009, 05:13 PM

I've got a wiring fault in the cluster and it needs to go back (just out of repair warranty) to "ClusterreapairsUK"
Does anyone know if there is anything special I need to do such as disconnecting the battery before disconnecting the cluster umbilical cord?

Thanks

Rob in Cardiff

PS Temp gauge winds up to max, occasionally, and sometimes stays about 40 degrees low, even with new sender/sensor (£10) and the fuel gauge is always on the bottom stop despite the 'range remaining' info being correct.

Baron_Samedi · 12-11-2009, 03:20 PM

Presuming you don't need special tools to extract the unit, you shouldn't need to disconnect the battery.

However.... for safety's sake I would, as it only takes a few minutes.

jaymanek · 12-11-2009, 03:40 PM

I use cluster repairs a lot... coincidentally i have just sent one to them today.

Did yours fail after a repair by them?

cardiffrob · 12-11-2009, 05:55 PM

Thanks for the replies, guys, albeit they are about 4 hrs too late.

According to Merc, you DO need to disconnect the battery to get the unit out or it will have a coniption fit and refuse to play the game after reinstallation.

The cluster came out about 2.5 years ago for a fuel gauge failure and the same has happened again. After pulling the unit to check the cable I found the warranty tag on the unit. ClusterRepairs keep records of every job they do and they traced the unit to being an exchange one sent to the Isle of Man!! Faked mileage?

In 12 months of ownership I have had 6 full days without defects.

neilrr · 12-11-2009, 06:11 PM

Quote:

Originally Posted by cardiffrob

In 12 months of ownership I have had 6 full days without defects.

Yikes! That's got to be a record. Where did you buy the car?

jaymanek · 12-11-2009, 06:13 PM

Quote:

Originally Posted by cardiffrob

According to Merc, you DO need to disconnect the battery to get the unit out or it will have a coniption fit and refuse to play the game after reinstallation.

Mercedes probably say you should disconnect the battery to change a tyre...

anything to avoid a law suit.

cardiffrob · 12-11-2009, 08:06 PM

Quote:

Yikes! That's got to be a record. Where did you buy the car?

Is it normally less than that, then?

It was up last year for £28000 on a forecourt but I got it for £19500. 35K on an 02 plate. 12 months RAC warranty (not worth even saving for toilet paper)

cardiffrob · 21-11-2009, 11:05 AM

Clusrerepairsuk.co.uk did the biz! £186 inc postage and the rewired the fuel and temp senders onto the main board. When I reconnected the batteries it said that the ESP was up the sh***er but this disappeared after a run up the driveway. I'm now just starting the 7th ever day of Merc ownership without an existing fault.

PS The boot has started leaking.

Baron_Samedi · 22-11-2009, 11:15 AM

cardiffrob,

How quickly did they turn around your repair?

Cheers

Lakwa

jaymanek · 22-11-2009, 05:01 PM

I got my cluster back from them on Friday.. A little dissapointed as now one indicator doesnt flash and the clock gets stuck! Its going back to them..

annoying that they didnt check it over fully but at least i know they will sort it FOC.

cardiffrob · 22-11-2009, 05:22 PM

I got mine out to the post office on Thursday for a "before 1pm the next day" service and Clusterz said it arrived in the shop on Monday morning.
They had it out of the box and were describing the previous repair to me on Tuesday. It arrived back here at 9am on Saturday. Call it 8 days or 6 working days?

Centre brake light warning has come on. Stuck now on '7 defect-free days since purchase'.

11-11-2009, 05:13 PM	#1
cardiffrob Member Join Date: Dec 2008 Posts: 46	Pulling out SL500 cluster I've got a wiring fault in the cluster and it needs to go back (just out of repair warranty) to "ClusterreapairsUK" Does anyone know if there is anything special I need to do such as disconnecting the battery before disconnecting the cluster umbilical cord? Thanks Rob in Cardiff PS Temp gauge winds up to max, occasionally, and sometimes stays about 40 degrees low, even with new sender/sensor (£10) and the fuel gauge is always on the bottom stop despite the 'range remaining' info being correct.

12-11-2009, 03:40 PM	#3
jaymanek Hardcore MB Enthusiast Join Date: Nov 2002 Location: Nuneaton Warwickshire Car: 560 SEC AMG Widebody, 560 SEC AMG, W124 500E, W123 280CE, W123 200, R107-500SL Posts: 10,210	I use cluster repairs a lot... coincidentally i have just sent one to them today. Did yours fail after a repair by them? __________________ Mercland is listed here on MBClub please click to see services and discounts available. 1969 280SL Pagoda in Met Light Blue 1980 123-200 in Sahara Yellow 1985 123-280CE in Champagne 1988 500SL in Met Light Blue Now with Leather 1988 560SEC AMG in Midnight Blue 1989 560SEC AMG Widebody 1989 190E 2.5 Cosworth Dogleg Manual 1993 E500 Brabus in Silver with lots of toys! 1 of 29 UK Supplied Cars Gallery Link

21-11-2009, 11:05 AM	#8
cardiffrob Member Threadstarter Join Date: Dec 2008 Posts: 46	Soled! Clusrerepairsuk.co.uk did the biz! £186 inc postage and the rewired the fuel and temp senders onto the main board. When I reconnected the batteries it said that the ESP was up the sh***er but this disappeared after a run up the driveway. I'm now just starting the 7th ever day of Merc ownership without an existing fault. PS The boot has started leaking.

22-11-2009, 05:01 PM	#10
jaymanek Hardcore MB Enthusiast Join Date: Nov 2002 Location: Nuneaton Warwickshire Car: 560 SEC AMG Widebody, 560 SEC AMG, W124 500E, W123 280CE, W123 200, R107-500SL Posts: 10,210	I got my cluster back from them on Friday.. A little dissapointed as now one indicator doesnt flash and the clock gets stuck! Its going back to them.. annoying that they didnt check it over fully but at least i know they will sort it FOC. __________________ Mercland is listed here on MBClub please click to see services and discounts available. 1969 280SL Pagoda in Met Light Blue 1980 123-200 in Sahara Yellow 1985 123-280CE in Champagne 1988 500SL in Met Light Blue Now with Leather 1988 560SEC AMG in Midnight Blue 1989 560SEC AMG Widebody 1989 190E 2.5 Cosworth Dogleg Manual 1993 E500 Brabus in Silver with lots of toys! 1 of 29 UK Supplied Cars Gallery Link

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12-11-2009, 03:20 PM	#2
Baron_Samedi Hardcore MB Enthusiast Join Date: Feb 2009 Location: Wiltshire UK Car: CLK200K Posts: 1,889	Presuming you don't need special tools to extract the unit, you shouldn't need to disconnect the battery. However.... for safety's sake I would, as it only takes a few minutes.

12-11-2009, 05:55 PM	#4
cardiffrob Member Threadstarter Join Date: Dec 2008 Posts: 46	Thanks for the replies, guys, albeit they are about 4 hrs too late. According to Merc, you DO need to disconnect the battery to get the unit out or it will have a coniption fit and refuse to play the game after reinstallation. The cluster came out about 2.5 years ago for a fuel gauge failure and the same has happened again. After pulling the unit to check the cable I found the warranty tag on the unit. ClusterRepairs keep records of every job they do and they traced the unit to being an exchange one sent to the Isle of Man!! Faked mileage? In 12 months of ownership I have had 6 full days without defects.

22-11-2009, 11:15 AM	#9
Baron_Samedi Hardcore MB Enthusiast Join Date: Feb 2009 Location: Wiltshire UK Car: CLK200K Posts: 1,889	cardiffrob, How quickly did they turn around your repair? Cheers Lakwa

22-11-2009, 05:22 PM	#11
cardiffrob Member Threadstarter Join Date: Dec 2008 Posts: 46	I got mine out to the post office on Thursday for a "before 1pm the next day" service and Clusterz said it arrived in the shop on Monday morning. They had it out of the box and were describing the previous repair to me on Tuesday. It arrived back here at 9am on Saturday. Call it 8 days or 6 working days? Centre brake light warning has come on. Stuck now on '7 defect-free days since purchase'.

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