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Old 04-12-2014, 04:46 PM   #61
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Another update
Have now been passed to MB Maidstone that's where I bought the car , So lost a month with Dartford but on the positive Mercedes Maidstone is where I have been today said MB Germany are aware of this problem with fire opal red and have owned up there is a problem with this red

Maidstone have agreed when they get the ok from Germany to strip the whole car completely take it back to bare metal then prime, paint, and lacquer they said they have already done 2 cars with this problem

Probably won't be this side of Christmas but what the Eck it's under warranty
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Old 11-12-2014, 09:23 PM   #62
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Car is booked for the 2nd of January to be inspected and a claim put to Mercedes. Not holding my breath so we'll see what happens.
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Old 16-12-2014, 11:15 PM   #63
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Unhappy

Add another suspected case to this - Fire Opal Red - Just had the roof rubbers replaced on our SLK before warranty runs out end of December, and noticed this on mine when it came back tonight

Off to see the dealer tomorrow, so fingers crossed!
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Old 16-12-2014, 11:32 PM   #64
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Maybe it's the flames damaging the lacquer.
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Old 17-12-2014, 01:49 PM   #65
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Wink

Well took the car into my local dealer - MB Chichester (Ridgeway Group) and once again my problems were dealt with in an efficient and courteous manner - previous visit just a few weeks ago with leaking SLK roof joint.

The Service Manager (Shaun) came out and had a look at the car and agreed that there was a problem, but would need time to look at the car and I also needed the log book for MB approval.

So, 1 hour later with required documentation in hand the car went into the bay to be inspected and photographed - Result being; they say problem on all body panels and claim being sent to MB, and sounds like a 2 week refit for total re-spray coming up (hopefully MB agrees)

Will keep all advised!
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Old 28-12-2014, 08:48 PM   #66
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Just thought I would add my experience. Though I'm in no position to follow this up any further as the car is to be traded in, I thought it worth adding the issue as conformation of the problem.
My car is a 2008 red c-class sport, the laquer has peeled off the front bumper. This laquer could be rubbed off using a finger nail. This has now been re painted at my own cost as the car has been serviced out of the dealer network ( I did make a call to Merc and it was quite apparent that they didn't want to follow up my complaint)
The roof and boot lid both show signs of the raised pin head reaction. I'm almost certain this is original paint as it's a 34,000 mile car and the previous owner was known and confirmed it's originality.
As I say Merc are now taking the car in part ex and as the issue is slight they have not knocked the value now the bumper is sorted but there is definitely an issue with the bright red paint
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Old 31-12-2014, 09:51 AM   #67
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I just purchased a one of the Fire Opal Red Coupe this June. Got it from a MB dealership and was only 6 months old at the time. Coming to its 1 year anniversary and I don't see this problem. But was wondering if you guys think I should talk to MB about this and get it checked, do you think they would do this?
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Old 31-12-2014, 10:15 AM   #68
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There is no way these cars have ever left the factory with these paint defects, they will have been damaged in transit and repaired without the dealers or owners knowledge. As we speak the guy that is coming to me to do some cosmetics next week is currently smart repairing new vehicles in the holding compound just North of Doncaster
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Old 31-12-2014, 10:35 AM   #69
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Originally Posted by flango
There is no way these cars have ever left the factory with these paint defects, they will have been damaged in transit and repaired without the dealers or owners knowledge. As we speak the guy that is coming to me to do some cosmetics next week is currently smart repairing new vehicles in the holding compound just North of Doncaster
That seems a bit naughty. My brother does dent repairs for dealers as they aren't supposed to paint panels on new cars and yet it appears the shipping company/manufacturer are doing it in the holding pens!
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Old 31-12-2014, 11:06 AM   #70
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As I pointed out in this post http://www.mbclub.co.uk/forums/2010991-post55.html
its possible this problem is related to UV damage. If this type of problem was simply down to shipping damage that has been covered up [ and don't get me wrong it happens] you would expect it to evenly distributed over the entire vehicle range of colours-- but its not! It appears to mainly effect red cars!! I suggest there's a clue there.
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Old 31-12-2014, 11:09 AM   #71
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There is no way these cars have ever left the factory with these paint defects
Sorry Ian, but it's not possible to say that categorically.

I know of a major car manufacturer not far from where I live who has produced cars that developed paint defects over time that have absolutely not been subject to repair. It affected just one colour, and I know who the paint manufacturer involved was too, but will name neither them nor the car manufacturer on a public forum.
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Old 31-12-2014, 11:23 AM   #72
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Sorry Ian, but it's not possible to say that categorically.

I know of a major car manufacturer not far from where I live who has produced cars that developed paint defects over time that have absolutely not been subject to repair. It affected just one colour, and I know who the paint manufacturer involved was too, but will name neither them nor the car manufacturer on a public forum.
I have found treads in the uk and the states that show an identical issue to mine "ALL" have been in red.
My front bumper was repaired last week and the body shop that carried out the work assured me that it was the original paint as they had to take it back to be sure it wouldn't cause further issue
This is a fault with either the original paint or painting proses
My advice would be, if you have a car in this colour, keep the dealer servicing up as it should pay dividends if the paint starts falling off
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Old 31-12-2014, 11:24 AM   #73
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Sorry Ian, but it's not possible to say that categorically.

I know of a major car manufacturer not far from where I live who has produced cars that developed paint defects over time that have absolutely not been subject to repair. It affected just one colour, and I know who the paint manufacturer involved was too, but will name neither them nor the car manufacturer on a public forum.
OK categorically No, but the chances of a car getting out of the factory with a paint defect are very very slim

I'm assuming you know that its not actually MB that paints and coats the cars, its a subcontracted operation.
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Old 31-12-2014, 11:48 AM   #74
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I'm assuming you know that its not actually MB that paints and coats the cars, its a subcontracted operation.
I didn't. I did walk through the body in white and the paint facilities in the Sindelfingen plant though.
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Old 04-01-2015, 04:50 PM   #75
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Claim has been sent to Mercedes for mine as the car is no longer under warranty. I will know next week hopefully. I am worried now, I did a quick check and found another panel with the same issue so not just the bot lid. It is getting worse too so if Mercedes turn the claim down I will be looking at a massive expense to fix this.

I think we might need to get organised and perhaps get some information from another forums to strength our case as this is clearly a paint defect. I'll try to get some pics here so we can compare the issue between us too.
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